Frequently Asked Questions

Yes, parking is available both at the entrance of the resort and next to each holiday home and glamping pod.

Bedding is provided within all holiday homes. In the glamping pods the double bed comes with bedding, however, the additional beds in the pod do not. Sleeping bags can be purchased from the park if required. Towels are provided.

If you’re arriving late then you must inform the park as soon as possible, this will allow us to better manage units when it comes to late bookings from other customers. Your booking will be held for a full day or 24 hours after the allotted arrival time, after said time we reserve the right to relet your unit. Unfortunately, we do not offer a refund policy due to bad weather, late arrivals, or early departure. Bookings cannot be changed within one day of your arrival.

Check-in is from 4pm to 8pm on the day of your arrival.

Please check out by 10am on the day of your departure.

Upon arrival, before the fun starts, you will need to sign yourself in at reception. Reception is open between 9 am and 8 pm. Admission to the campsite is only permitted after you register at the front desk. All guests staying in our accommodation must provide a form of ID and under 18’s must be accompanied by a parent or legal guardians, admission will not be permitted to anyone under the age of 18 without a legal guardian or family member over the age of 18.

Please see our handy travel guide for detailed directions.

Quiet Hours are between 10:30pm and 7:30am and must be respected, no vehicles may arrive or depart during these hours unless an emergency occurs. During the quiet hours TV, radio and any speaking volume must be kept at a respectable volume, we would also greatly appreciate it if when closing car doors and boots during this time you could do it quietly.

Small BBQs are permitted on the gravel area but must be constantly raised off the ground and supervised by an adult.

If you feel these rules are being breached and you would like to make a complaint, please feel free to come and speak to an on-site manager. Any complaints not dealt with on-site cannot be brought to our attention after you leave. The management also reserves the right to terminate the stay or refuse entry to any guests refusing to adhere to these rules.

Please find our full list of terms and conditions here.

Unfortunately pets are not permitted anywhere within the resort. This includes all common areas and within holiday homes and glamping pods.

We do not cater to hen or stag parties, as such no bookings for these will be permitted, including single-sex bookings of 4 or more people.

No open fires are permitted on-site.

At the time of booking, a 30% non-refundable deposit must be paid. If applying for a refund, it must be submitted at least 56 days before your arrival.